Profile
Summary
Reliable IT professional with 6+ years of experience in computer networking, specializing in Microsoft and VMware technologies. Completed advanced training in Microsoft, VMware, and networking, reinforcing expertise in resolving technical challenges, optimizing infrastructure, and managing hybrid cloud environments. Skilled in virtualization, cloud solutions, infrastructure services, and implementing IT best practices to enhance efficiency and reliability.
Contact
Work Experience
System Administrator
01/2025 – PresentSnapp Group — Tehran, Iran
- Redesigned Active Directory policies and optimized Microsoft infrastructure services (WSUS, CA, Auditing, DNS, DHCP), raising Microsoft Secure Score from 51% to 96%, improving update compliance to 99%, and strengthening overall security posture.
- Automated user lifecycle management via PowerShell, cutting account provisioning time from 20 minutes to under 3 minutes and reducing errors by 90%.
- Deployed MECM for centralized OS/application deployment and integrated monitoring tools like SCOM for proactive fault detection, reducing onboarding/imaging time by 80%, increasing Exchange Server uptime to 99.99%, and cutting incident response times by 70%.
- Managed 30+ physical servers across multiple sites; administered VMware ESXi, vCenter, and NSX for virtualization and network security.
System Administrator
05/2024 – 12/2024BUN Group — Tehran, Iran
- Optimized Microsoft infrastructure services (WSUS, CA, DNS, DHCP, Auditing, Group Policy), boosting update compliance to 99%. Streamlined Active Directory and Exchange administration with security best practices for 700+ users.
- Reduced cloud infrastructure costs by up to 80% through resource optimization and recalculation.
- Oversaw and monitored 22 ESXi servers to ensure high availability and peak performance.
IT Instructor
08/2020 – PresentCando Academy — Tehran, Iran
- Teacher of CompTIA certifications, Microsoft products, and VMware technologies.
- Mentored over 200 students in IT career pathways, resulting in an 80% job placement rate and improved certification success rates.
- Organized workshops and seminars, enhancing practical IT skills for students.
IT Manager
10/2020 – 09/2023Cando Academy — Tehran, Iran
- Managed IT infrastructure, including physical servers, SAN storage, and network services, for over 350 student users and systems.
- Led a team of 5 IT professionals to support operations and deliver technical assistance.
- Ran Adobe Connect, Moodle, and BigBlueButton for online classes during COVID-19, increasing company income by 80% while ensuring uninterrupted learning.
- Controlled IT budgets, negotiating vendor contracts to reduce procurement costs.
IT Consultant
06/2021 – 11/2022Self-Employed — Tehran, Iran
- Provided tailored network setup and IT solutions for 3 small businesses, designing secure infrastructures as a side project.
- Delivered ongoing IT support and troubleshooting services to ensure seamless operations.
IT Helpdesk Technician
03/2019 – 09/2020Cando Academy — Tehran, Iran
- Resolved an average of 50 helpdesk tickets daily, reducing downtime by over two hours per incident and enabling seamless operations for staff and students.
Skills & Education
Professional Skills
Education
Bachelor of Computer Engineering
Azad University — Tehran, Iran
Graduated Feb 2021
Language Competencies
Mother tongue — full professional proficiency in speaking, reading, and writing.
Fluent in speaking, reading, and writing — used daily in a professional IT environment.
Conversational level — able to communicate effectively in everyday and professional contexts.